Refund policy

For returns or exchanges, please contact us at info@sonjapicard.com. We will gladly process an exchange or refund the full amount paid (less shipping charges) within 30 days of purchase. Jewelry must be returned in original condition and unworn. Please package the jewelry in its original packaging and ship, SPC is not responsible for items lost in transit. For returns, once received, we will contact you to process the payment return. If you wish to exchange the item, please fill out and email the contact form here providing a reason for the exchange. Again, once we receive the item we will call you to confirm and then process the exchange and/or collect any additional payment needed. This must be completed before we ship out any exchange product.